Like many others have mentioned, the company promises a delivery time of 2-4 days, but after ordering a Christmas gift, I received a tracking code that has shown for weeks that the item hasn’t been picked up. I contacted the carrier, and they confirmed a delivery request was made, but no package has been received. When I reached out to the company, they blamed the carrier's busy schedule and said I would get an update soon. However, after requesting proof of shipment, they have not replied. The customer service is disappointing, and now I have to go through my bank to get my money back, with no Christmas gift to show for it!
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At Allure Jewellery we specialise in creating personalised jewellery with our customers favourite memories inside. Known for our photo projection jewellery we have over 25,000 happy customers. We offer a 100-day satisfaction guarantee so you can feel safe ordering from us.
