The seller claimed my order was 'mailed out' on December 14th and provided a tracking number. I contacted the carrier, and they confirmed in writing that they 'have not yet physically received your package,' and that the tracking status only indicates a shipping label was created. The seller took my payment but never shipped the item, misleading me with false tracking information. The carrier advised that if I have further questions, I should contact the seller directly.
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At Allure Jewellery we specialise in creating personalised jewellery with our customers favourite memories inside. Known for our photo projection jewellery we have over 25,000 happy customers. We offer a 100-day satisfaction guarantee so you can feel safe ordering from us.
