I ordered items during a major sale, and almost 20 days later, I received only one piece of clothing, while several remained unfulfilled. I contacted customer support after reaching out on social media, only to learn that most of my order wouldn't arrive until January. It's frustrating when items are sold that aren't actually in stock. Transparency with customers is crucial, especially regarding shipping expectations. I used to work in purchasing and can confidently say their inventory management is poor. I am currently struggling to get a refund, but all that’s being offered are gift cards, which I do not want.
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