Positive aspect: The products are soft, although they run very small. Negative aspect: I encountered an issue where the "Place Order" button appeared twice during my order. Assuming I missed it, I clicked again, and a different item was added to my order! Additionally, they do not offer "free refunds" as claimed on their website—only store credit is available. The store credit is issued two weeks after they receive the returned items. I placed an order using credit six days ago and received an email today about my "Pre-Order." The email mentioned that estimated shipment and pre-order status were noted on the product page, but they are not! It seems I won’t be receiving my $92 back, and I’m doubtful I’ll receive any products either. Very disappointing!
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