I strongly advise steering clear of this company. The first set of windows was rescheduled twice on the day of the appointment, and every handle has required three replacements in just 12 months. For the second set, again every handle is flaking, and appointments were canceled before the job. The third set was fitted poorly, with the team arriving at 5 PM to install four windows in the dark, wasting another day of my time. They eventually completed the installation, but none of the windows had the necessary vents, and the glass was scratched. The safety latches in the kids' bedrooms are non-functional, and one window is dangerously low. The frames were scratched, silicone was everywhere, and they stood on the bay roof despite being told not to, causing damage. After numerous appointments, they still haven't rectified the issues, and a technician showed up today without the necessary glass. After 12 days off work, the frustration is overwhelming.
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