I really don't want to keep complaining, but this situation is becoming absurd. All the upstairs windows are experiencing significant condensation, and this issue remains unresolved. The insulation is also insufficient, contrary to what was promised by the representative, who assured me the windows would block outside noise—it's just as noisy as before. The service needs to send a qualified technician promptly to address these concerns, especially after the substantial amount paid for what feels like a poorly executed job. I cannot recommend this service due to these persistent frustrations.
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