Poor communication, updated my address, never received any documents about a repossession, repossessed my vehicle, sold it at auction, no paper trail of the entire process, funny thing is they knew my address when picking up my vehicle, but cant mail nothing!Customer service sucks, people who answer the phone are not helpful at all! Can't answer questions and downright clueless. On part 2 of this disaster, I have a second vehicle financed, reporting to credit bureau its current and they saying im 3 months behind, once again not documents, no email, just a call with someone mumbling and hanging up.Went on there website to log in to view my account, they cant locate my account?
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