I ordered around August 24, and as of November 1, nothing has arrived. A month later, my order was still 'in preparation', so I reached out to support. They advised me to cancel, which I did, but since then, I only receive the same automated responses about a reply within 48 to 96 hours, and no one ever responds. It’s absurd—they even include a smiling photo of a supposed 'support agent' in their emails, making it feel like a joke. They have apps on various platforms, which makes them seem legitimate. It’s a total scam.
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