We rented a car for our 9-day holiday and, given that we had a long journey ahead of us, we specifically booked an SUV with child seats. The vehicle we received was not comparable in size or suitability, making it difficult to fit our luggage and manage the seating for our children. Although the company claimed the car was similar to what we booked, we disagreed. Further complicating matters, the child seat provided had a broken buckle, and after waiting for a replacement that never arrived, we were told to drive into the city to collect another one. Eventually, a different seat was brought, but it was in poor condition and missing parts. The service was unacceptable, and we felt unsafe. We requested our deposit back, but the company suggested we could have used the faulty seat temporarily, which was absurd. I would advise families to avoid this service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Car rental
