Shipped my order to an incorrect address. I caught it immediately on .y confirmation if order. Notified them twice in writing to change the address prior to shipping. They failed to make the change,Shipped it anyway. Have not responded to my request for refund which also was immediate and now their phone is off the hook.
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We are a fast-growing US-based e-commerce brand in the niche of home, hobby, and repair tools. In just 1.5 years, we have served over 55,000 customers in North America and continue to expand.
