I have been attempting to contact the company regarding my order for weeks. They claimed it was shipped and is somewhere in NY. I ordered these items for Christmas, yet they still haven't arrived, and now it's January. They do not respond to the number listed on their site; it's just a recording, and they send generic messages about the order being delayed, despite my numerous urgent inquiries. This has been one of the most disappointing experiences.
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We are a fast-growing US-based e-commerce brand in the niche of home, hobby, and repair tools. In just 1.5 years, we have served over 55,000 customers in North America and continue to expand.
