I had a terrible experience with this service. I booked a hotel for a group through their app, but upon arrival, we found out the hotel was fully booked and our reservation was not honored. We contacted customer support, but instead of helping, they offered us subpar alternatives. Even though they had already charged us, they refused to book a replacement hotel with the deducted amount and insisted we pay again. We spent hours searching for a solution without any help. Their customer service lacks professionalism and urgency, and I cannot recommend this service to anyone.
Claim your business profile now and gain access to all features and respond to customer reviews.
Almosafer (part of Seera Group)
Saudi Arabia’s Leading Travel Company
Elevating the journey for travellers from, to & within Saudi Arabia, the region & beyond, while harnessing Seera Group’s 40+ years of expertise, Almosafer supports Saudi Arabia’s vision as a national champion for tourism. Through its portfolio of businesses, Almosafer caters to every vertical across the travel & tourism ecosystem. A holistic travel platform built on the foundation of data, technology, and scalability, we serve all travel sectors from consumer to corporate & government, while enabling inbound tourism for leisure and religious travel.See more
