Went for the first time in a number of years last night as we had colleagues visiting Leeds. I felt sorry for the staff as they were clearly ill-prepared for the number of guests in the restaurant. I think I saw one wait staff, one bar staff, and presumably there was only one in the kitchen. They were run ragged and that’s the fault of whoever the manger is. Nobody should have to wait 50+ minutes to receive their food in a 1/3 full burger restaurant. That was us and several other tables that arrived around 1930. Also a shame that several things our table wanted were not available as they’d run out. Granted there is currently a 50% off burgers offer on but again it’s on the manager to be prepared. The food itself was great once it arrived and I enjoyed my boozy milkshake. EDIT - a little over a week later and they’ve closed down. Yes, there’s economic variables but at the end of the day it’s poor management from the top down.
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