The customer support was horrendous, completely unresponsive to emails. I strongly advise against pre-ordering any shoes or expecting any assistance. I couldn't update my address before shipping, and now the shoes were sent to an old address. The seller has gone silent. AVOID AT ALL COSTS.
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The ALOHAS way is about bringing sustainable production and responsible shopping to the forefront of the fashion industry. With our on-demand model, we hold off on production until shoppers have told us what they really want. This way, we minimize overproduction in fashion together.
