I ordered the 90’s Claw Clip - Brown Tortoise and the quality is awful! I received the item on the 3th of April and on the 7 th of April it’s ruined. I chatted with Alo and explained that I’ve only used it twice and now it’s ruined. They told me that I probably have a pet who has caused this damage on the clip. I answered that I do not have a pet nor a child who could do this much damage to a clip. I continued to explain that I’ve used it twice and it’s poor quality. They just got back to me and said that it’s my fault and I’ve damaged the clip and they will not refund me or send me a new one. It’s ridiculous that 4 days after I receive the clip it’s literally damaged and the color is piling off the clip. I will never buy from Alo Yoga again!
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We live yoga. Every piece of Alo Yoga we design comes from our practice—what we need and want, always with the goal of perfecting forward, contemporary pieces that work from studio to street. Visit us: www.aloyoga.com