I am very disappointed. I have spent over $1700.00 this year at the company. I ordered some sweatpants intended as a gift for an exchange, but they sent me the wrong item. I initiated a complaint through chat and was asked to provide photos of the label and incorrect products. After doing so, I was informed they would contact me via email to confirm the next steps, but I never received any follow-up. I tried reaching out again through chat with no resolution, so I called. Eventually, they said they would send a replacement and asked me to return the wrong leggings. The service was lacking, and now I have to spend additional time dealing with the return and getting the right item.
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We live yoga. Every piece of Alo Yoga we design comes from our practice—what we need and want, always with the goal of perfecting forward, contemporary pieces that work from studio to street. Visit us: www.aloyoga.com
