I placed an order for two jackets for €450 to be shipped to Spain on November 29th, and they still haven't arrived. I've sent emails, but no solutions were offered. When I called customer service, the representative was rude and seemed nervous, despite me being the wronged party! They stated they wouldn't refund anything until the packages were returned. It’s disgraceful! It's their shipping partners who can't deliver a simple package. If you buy from this company, be prepared to send emails, make calls, and be without your money for 40 to 60 days, if you're lucky.
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Please note that https://alphaindustries.de/ , https://alpha-usa.jp/shop/default.aspx and https://www.alphashop.co.za/ are affiliate companies that are owned and operated separate from Alpha Industries.
