I purchased my products in January, but after a month of waiting, they still hadn’t arrived. When I contacted the company, I was told the package had been lost in transit and was advised to email customer service in Australia. Unfortunately, I didn’t receive a response at first, so I followed up with Victoria after a week to request a refund.
Victoria was very helpful and offered to resend the products with a 10% discount instead. I received them today and I’m very happy with the result so far. Thank you, Victoria, for your great support! I hope the product continues to deliver great results.
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