I've been using this service for several years to manage car hire purchase agreements for both personal and business needs. However, for business purposes, making payments can be nearly impossible due to office hours. They don't allow online payments, which forces you to call during inconvenient times. My last experience involved a frustrating 15-minute wait just to reach customer support for the final payment. Why not provide an online payment option for customers?
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Part of BMW Group Financial Services, the multiple award-winning ALPHERA Financial Services is based in Farnborough, Hampshire and has been in the UK market for over 17 years. Founded on a customer-centric culture of innovation, a desire to be ‘Partner of Choice’, and a suite of market-leading commercial and consumer finance products, ALPHERA UK now supports over 1,200 broker, franchise and independent partners for all marques (excluding BMW & MINI). ALPHERA Financial Services customers can manage their finance agreement here: https://myfinance.alphera.co.uk/en/home.html
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