SCAM ALERT - they totally fooled me with their legit looking website and social media account. I’ve sent 3 emails inquiring about my order, name is Shelby Downs, order number #5814717, and I get the auto reply each time. They’ve STILL not reached out or responded. No tracking number, not shipping update, no reply. I placed my order on May 23rd. Sent my first follow up email on June 12th, so they can’t say any BS about only having 60 days to report an issue. I’ve followed up an additional 2 times and even sent a message via Instagram (which was not able to send because apparently the user doesn’t allow new messages). I’m so mad I didn’t check trust pilot before placing my order. DO NOT BUY FROM THIS COMPANY
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Alpine Extreme kicked off in 2008 in the backcountry of Wyoming. Now we run out of Montana with global fulfillment and a no-nonsense approach to getting gear in your hands. We ship fast, we answer emails, and we stand behind every legit order. If something’s off, hit us at gearup@alpineextreme.co and add us to your contacts so our reply doesn’t vanish into spam. Shipping and return policies are live at alpineextreme.co. We read every review, but if it’s anonymous and unverifiable, we don’t waste time chasing ghosts. Real customers get real support. If that’s you, we’re ready. Let’s fix it.See more