Same as the others. Ordered 2 heart bike lights over a month ago. I have emailed asking about my order and I receive the automated reply. The responses to other trustpilot messages also seem very suspicious as they don’t respond to emails but they do respond to being called out and acting very sincere… this seems like a ploy to get people to believe their scam, which I’ll admit is scandalous but smart. If I receive my items I will take this review down but if you see it here in a month from now it means they are 100% a scam.
Claim your business profile now and gain access to all features and respond to customer reviews.
Alpine Extreme kicked off in 2008 in the backcountry of Wyoming. Now we run out of Montana with global fulfillment and a no-nonsense approach to getting gear in your hands. We ship fast, we answer emails, and we stand behind every legit order. If something’s off, hit us at gearup@alpineextreme.co and add us to your contacts so our reply doesn’t vanish into spam. Shipping and return policies are live at alpineextreme.co. We read every review, but if it’s anonymous and unverifiable, we don’t waste time chasing ghosts. Real customers get real support. If that’s you, we’re ready. Let’s fix it.See more