Ordered 31 May heart lights x 2 - received dispatched email 4 June. Emailed 16 June to gearup@ got 24 - 48 response auto reply. Received no reply in 24 - 48 hours. Sent email again on the 19th. Nadda. Emailed again 23rd. Still not received order #5814756. Looking more like a scam to me. Still no response to emails and not received what I purchased as at 30 June 2025. Messaged on FB nothing. Messaged on Instagram- doesn't accept messages. Asked on images. Nothing. All images have no comments visible - on Instagram and FB. Requested refund 30 June within their refund terms. No response
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Alpine Extreme kicked off in 2008 in the backcountry of Wyoming. Now we run out of Montana with global fulfillment and a no-nonsense approach to getting gear in your hands. We ship fast, we answer emails, and we stand behind every legit order. If something’s off, hit us at gearup@alpineextreme.co and add us to your contacts so our reply doesn’t vanish into spam. Shipping and return policies are live at alpineextreme.co. We read every review, but if it’s anonymous and unverifiable, we don’t waste time chasing ghosts. Real customers get real support. If that’s you, we’re ready. Let’s fix it.See more