They simply do not function as expected. After a significant delay, they arrived with a prescription sticker indicating 4.00 on one lens, yet both lenses provided completely blurred vision. I have other glasses with the same prescription that work perfectly, but these do not. The responses I received appear to be automated and merely assure me that the support team will look into my issue. They requested videos and kept reiterating that support will verify before processing a refund. One message mentions that they would cover return postage, while another contradicts this. It feels like a scam, as they fail to address specific inquiries, such as the return address. Online articles hint at similar experiences.
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