We arranged an airport transfer from a location to our destination. My primary concern before booking was about child car seats, as we were traveling with a young child and prioritize safety. I was assured in writing that a child seat would be provided. However, what we received was unsafe and completely unacceptable. The car seat did not meet safety regulations and was inappropriate for our child's age or size. We found ourselves in a dangerous situation, having to hold our child on our lap due to the seat's inadequacy. This should never happen to any family. My advice to parents is clear: avoid this service if you value child safety.
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