I had a trip from Tarragona to Barcelona, so I bought a ticket in ticket machine on auto station. The information in ticket provides me a number of bus and name of the route. To start with this bus was late, something like 10 min, which is not good but I was alright with it. But in the end driver told us that this is the wrong bus, which in fact I believe was lie, as far as information in ticket and information on bus was similar. But in the end he just left us and said to wait for another bus. Fortunately, another bus came but the story repeated again, and driver didn’t want to take us. So I needed to be a little crazy and noisy to get in.The conclusion is, if you have options try to avoid ALSA services because looks like this organization doesn’t care about their customers al all.
Claim your business profile now and gain access to all features and respond to customer reviews.
ALSA es el operador líder en el sector español de transporte de viajeros por carretera. Con más de cien años de experiencia y una vocación de innovación permanente, ALSA está integrada en el grupo National Express, operador de transporte público internacional de autobuses, autocares y ferrocarriles presente en el Reino Unido, Europa Continental, Norte América, Norte de Africa y Oriente Medio. La concepción del transporte desde una visión integral y la satisfacción permanente del cliente son las premisas sobre las que ALSA desarrolla su actividad. Como operador integral, es capaz de atender las diferentes necesidades de movilidad de los ciudadanos mediante un amplio abanico de servicios de transporte de ámbito regional, nacional, internacional, urbano, discrecional (alquiler de autocares) y turístico.See more
