On way back from San Sebastian to Bilbao there was chaos as they had changed from double decker to single and people (me and others) with high number seats were still let on the bus! We were trapped a d kept having to sit down, then get up as people claimed their seats. I thought I was going to have to stand which I would not have beenable to do. I was concerned. The bus customer representative was aggressive and was intolerant of English and tutted at me when I said I didn't understand her aggressive ticker tacker Spanish. 1. Hold the people above the total seat number off the bus then they can get on and fill remaining seats. Obvious! 2. It's San Sebastian bus station. Language trai i g for staff needed plus a better attitude towards foreign tourists. Obvious.
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ALSA es el operador líder en el sector español de transporte de viajeros por carretera. Con más de cien años de experiencia y una vocación de innovación permanente, ALSA está integrada en el grupo National Express, operador de transporte público internacional de autobuses, autocares y ferrocarriles presente en el Reino Unido, Europa Continental, Norte América, Norte de Africa y Oriente Medio. La concepción del transporte desde una visión integral y la satisfacción permanente del cliente son las premisas sobre las que ALSA desarrolla su actividad. Como operador integral, es capaz de atender las diferentes necesidades de movilidad de los ciudadanos mediante un amplio abanico de servicios de transporte de ámbito regional, nacional, internacional, urbano, discrecional (alquiler de autocares) y turístico.See more
