We travelled 2 times/week. During this 2 times we used the same bus with the same driver. For the first time the driver didnt help to pack the bag into the baggage place. Okay, maybe it is not his task/problem but I never met a company or a driver since i am travelling who doesnt help if I am asking. (I was not the only one who would need help)The second way was worse…The driver was laughing while we packed the bags and after he put the bags to the other place, when we arrived at the destination he didnt opened the door to put the bag out even if we are asking. He was rude, unhelpful, arrogant, unkind etc. I can use all negative marks for him. I am reporting him and the people who hired an useless man who cannot talk with the people kindly. Just an advice, if someone doesn’t know how can handle the customers he needs to be work in a warehouse where he is alone. I will report him in every platforms which is unfortunately a bad reputation for the company as well. I hope it worth to hire these kind of people.
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ALSA es el operador líder en el sector español de transporte de viajeros por carretera. Con más de cien años de experiencia y una vocación de innovación permanente, ALSA está integrada en el grupo National Express, operador de transporte público internacional de autobuses, autocares y ferrocarriles presente en el Reino Unido, Europa Continental, Norte América, Norte de Africa y Oriente Medio. La concepción del transporte desde una visión integral y la satisfacción permanente del cliente son las premisas sobre las que ALSA desarrolla su actividad. Como operador integral, es capaz de atender las diferentes necesidades de movilidad de los ciudadanos mediante un amplio abanico de servicios de transporte de ámbito regional, nacional, internacional, urbano, discrecional (alquiler de autocares) y turístico.See more
