NEVER take an ALSA.On 17/04/2022 I was supposed to take a bus from Madrid Aeropuerto T4 to Gijón at 23:59 h. My surprise was that, even being there one hour in before the bus was scheduled to leave, no bus came to the station. Around 10 people plus me were stuck at the station. I called to the company and they said the bus was there on time, obviously that was not true at all since, as I said, was not me the only one who missed it.By today, I didn't receive any money back or any kind of compensation from the company for ruinning my holidays and still they keep on telling to me that everything was correct with that bus roundtrip, making me feel like an idiot.
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ALSA es el operador líder en el sector español de transporte de viajeros por carretera. Con más de cien años de experiencia y una vocación de innovación permanente, ALSA está integrada en el grupo National Express, operador de transporte público internacional de autobuses, autocares y ferrocarriles presente en el Reino Unido, Europa Continental, Norte América, Norte de Africa y Oriente Medio. La concepción del transporte desde una visión integral y la satisfacción permanente del cliente son las premisas sobre las que ALSA desarrolla su actividad. Como operador integral, es capaz de atender las diferentes necesidades de movilidad de los ciudadanos mediante un amplio abanico de servicios de transporte de ámbito regional, nacional, internacional, urbano, discrecional (alquiler de autocares) y turístico.See more
