This company is disgusting do not book with them. The leader we had I assume his name is alum? Who took us to Saudi for umrah with other people in the group. His behaviour and attitude wasn’t nice and keep in mind this was during Ramadan which was meant to be a peaceful time, this shows a lot about him especially during this sacred time and isn’t a good reputation for his company. Doesn’t follow values written on his/the website. He confronted one of his customers multiple times during the trip about money, there was no need to do this at public places. He let out his frustration on him as well as others in the group for being slow however there were elderly people in this group so it will be somewhat slow he wasn’t considerate and the service was appalling, no one deserves to be spoken that way, being harassed or being called horrible names to people older than him. I get there will be issues with customers and there are better ways to solve it instead of dragging it throughout the whole trip. He had no respect what so ever throughout this trip and wasn’t welcoming.
-anonymous
Claim your business profile now and gain access to all features and respond to customer reviews.
AN UNFORGETTABLE UMRAH AWAITS!
At Alsama Tours, we specialize in creating unforgettable Umrah experiences for pilgrims from UK and around the world. With years of expertise in the travel industry, we are dedicated to providing comprehensive and personalized services that cater to the unique needs of each traveler. Our offerings include thoughtfully curated Umrah packages, comfortable accommodations, and guided tours of holy sites in Makkah and Madinah.
We pride ourselves on our commitment to customer satisfaction, ensuring that every journey is seamless and spiritually enriching. Our team of experienced professionals is available 24/7 to assist with all inquiries and provide support throughout your pilgrimage.
Join us at Alsam Tours, where your spiritual journey begins and memories last a lifetime.See more
