Very poor service! I have paid and ordered my dress in March 2017 for wedding in September 2018, chose Alta Costura Bride in Maidstone based on their great reviews. First dress arrived in wrong colour and poorly made, second dress again itchy material and also poorly made. With no options and no refund offered, I decided to go with the sample. Unfortunately, the shop also failed to deliver again. l went for my last app on the 10th of July and it looks hideous, l left it in the shop! At no point did the store offer a refund, something the law states they should as neither of the (3 dresses in total!) were as described or fit for purpose. Less than 4 weeks to go till my wedding. I have no dress and Alta has my money. Small claims court next. Be aware ladies.
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