I’ve been using Alternaleaf now for a few months, the medication helps me greatly.
However, I’ve now come up to my 3rd review. Reviews are every 77 days.
You get a repeat prescription every 28 days. They have told me they follow whatever comes first - So now, my last prescription was sent on the 27/01/26 28 days later is 23rd Feb. I’m not allowed a review till the 27/02, then my prescription could take up to 5 days longer… I kept being told “if you use your medication correctly” - the packs specifically state to use within 30 days. You are leaving a patient without medication. I have been offered a “maybe” could get an emergency prescription but that decision could take 6 days. I’m very confused at what else an emergency prescription would be for? Other than a major error of their own? No sorry? Appalling. I’m dealing with significant health issues and now am being left without medication and without a care from Alternaleaf!
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