alternaleaf.co.uk

4.5
4.5 Based on 141 reviews

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Average Rating

4.5

/
5

141 Reviews

5 Star
82%
4 Star
3%
3 Star
3%
2 Star
3%
1 Star
9%

All Reviews

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Review Time

Georgia Morgan
I’ve been using Alternaleaf now for a few months, the medication helps me greatly. However, I’ve now

I’ve been using Alternaleaf now for a few months, the medication helps me greatly.
However, I’ve now come up to my 3rd review. Reviews are every 77 days.
You get a repeat prescription every 28 days. They have told me they follow whatever comes first - So now, my last prescription was sent on the 27/01/26 28 days later is 23rd Feb. I’m not allowed a review till the 27/02, then my prescription could take up to 5 days longer… I kept being told “if you use your medication correctly” - the packs specifically state to use within 30 days. You are leaving a patient without medication. I have been offered a “maybe” could get an emergency prescription but that decision could take 6 days. I’m very confused at what else an emergency prescription would be for? Other than a major error of their own? No sorry? Appalling. I’m dealing with significant health issues and now am being left without medication and without a care from Alternaleaf!

1
Date of experience: Feb 20, 2026
Ricky Mcarthur
Had my first video appointment and was put at ease immediately by J Costello. He was very informativ

Had my first video appointment and was put at ease immediately by J Costello. He was very informative and I'd highly recommend using this company.

5
Date of experience: Feb 19, 2026
Niks Ronis
Great consultation with Jack Costello, he was very warm and easy to talk to about my problems. Overa

Great consultation with Jack Costello, he was very warm and easy to talk to about my problems. Overall has been a very pleasant experience with Alternaleaf, they have been very fast and communicative in the process.

5
Date of experience: Feb 18, 2026
Heather Walshaw
I'm a first timer i must say it's was a very nice experience. The chemist and the psychiatrist I saw

I'm a first timer i must say it's was a very nice experience. The chemist and the psychiatrist I saw where both extremely good at putting you at your ease.
Once my prescription was ready and paid for it was delivered discreetly in a shoe box size box no one would of had any idea what was in the package, and was delivered next day by 1pm
I'm looking forward to the future again
Thank you Alternleaf.

5
Date of experience: Feb 15, 2026
Lee Kenny
Switched from another clinic. While the previous service was ok, alternaleaf blows it out the water,

Switched from another clinic. While the previous service was ok, alternaleaf blows it out the water, better quality product and much faster delivery. After consultations I had my order within 28 hours. For perspective I live roughly 500 miles away at the other end of the country.

5
Date of experience: Feb 15, 2026
Niki Lay
You have sent me a 1 x1 g cartridge with no battery for £50.00 When I’ve purchased a battery from yo

You have sent me a 1 x1 g cartridge with no battery for £50.00
When I’ve purchased a battery from you it wasn’t even compatible
I’m £70.00 down and very disappointed

2
Date of experience: Feb 08, 2026
Paulina Tabarini
I had been buying from here for a few months but now they have a policy of having to have a consulta

I had been buying from here for a few months but now they have a policy of having to have a consultation of $80 to talk about what you want to get (even if it's the same you've been getting for months) they send you the prescription and then you have to have a "follow-up" $49 consultation just so that you can place an order again. On top of the shipping + dispensing fee, it's just a bit ridiculous, hopefully one day they will get a manager that will create policies that actually work in favour of the consumer and not just a money grab policy for no reason....

1
Date of experience: Feb 02, 2026
Samantha
Outstanding Support from the Team

Everyone I have interacted with at the company has been fantastic. The doctors, consultants, pharmacists, and support staff are truly remarkable. I genuinely couldn't ask for more. Their premium flower selection is likely the finest available. I would highly recommend it to anyone considering joining this movement!

5
Date of experience: Jan 21, 2026
Kendrick W.
Exceptional onboarding experience simplifies service usage

The onboarding process is excellent, making it incredibly easy to utilize the service and access it promptly. The response time to inquiries is also impressive. In contrast to my previous clinic, which was untruthful during multiple phone calls, my experience here has been fantastic, which is a welcome change.

5
Date of experience: Jan 18, 2026
Will Bell
Exceptional care through medical cannabis treatment plans.

The treatment provided through medical cannabis plans has been truly remarkable. This organization has significantly assisted me on my medical journey after years of unsuccessful conventional treatments. Medical cannabis has allowed me to regain control of my life and embrace it fully. The results have been incredible, and my symptoms have nearly disappeared. Thank you once again to the team!

5
Date of experience: Jan 16, 2026

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