The service was commendable when I first started with them two years ago. However, my recent experience has been extremely disappointing, as they decided to drop me as a patient, citing my conditions as 'too complex.' These are the same conditions that were accepted when I joined! During the abrupt consultation, I was not given the required discharge letter to seek alternative care, which I had to follow up on myself. I plan to address this issue with the support team and will explore options through the health commissioners' offices.
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