alternaleaf.com.au

1.2
1.2 Based on 26 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Romi Lee
It’s very weird. They seem to be pushing specific strains on you. They are hoping you are cannabis n

It’s very weird. They seem to be pushing specific strains on you. They are hoping you are cannabis naive. The first time I tried to talk to the doctor was weeks ago. And then with the one day, I got approval from the doctor. He did not want to hear or talk about anything to do with strains. If you are looking for choice as a consumer or patient, for me, I have very bad pain. I needed a choice in the strains. They did not even give me a chance to talk about it before hanging up which I thought was very weird. Then they give you this script with many repeats for a particular strain that they’ve decided for you. You literally get no discussion about the strain. And then when I receive the product it was mouldy. And not a little mouldy. As an experienced marijuana user from over 20 years with pain from autoimmune degeneration. I could tell they had repackaged half good weed with half mouldy weed trying to get rid of certain product. Now I don’t know whose idea this was it alternatively. But I’m assuming from the TGA report and the TGA court findings and proceedings going on right now in Australia. That they’re trying to push mouldy bad quality and lack of choice for consumer. I would not go here I would wait for an in person clinic. And get approval with a doctor in person next to a dispensary. It may take a week or 2 to get an appointment but you will possibly be able to pick what strain you have even at the first time. Alternative leaf has now rebranded as leaf doctors to avoid the court proceedings. And it tells me that they are typically doing the wrong thing over and over and over again. Now when I said I needed to return the weed for it it’s mouldy and it smells so bad like a typical Queensland flooded basement after the floods. There was no weed smell. This was not a natural product this was a disgust. Type smell. And if you were to smoke this, I would think you would probably get very unwell. So not only now is the refund process over two weeks long. They are sending me another product which I have no choice over no one no Doctor No one leave doctors or alternative leaf said anything or gave me any choice. And now they start the whole process all over again. Their refund policy online states if you don’t open and return the package it’ll be okay. But that’s actually not part of the legal proceedings for marijuana in Australia. If you open your container and it is not good quality or mouldy per se, especially mouldy mites or a brown discolouration from age or incorrect storage. They are obviously pushing weed that is no good. And if you’re a pain patient that can’t get out of the bed in the day without a good quality sativa specifically exactly what you need and no has been tried and trialed. You will get no choice with this company. They will push strains onto you and make you pay even more than a normal script. So I paid $130 and got mouldy stuff with no choice. I think they know exactly what they’re doing and if your weed naive you’re probably gonna be so happy to receive these buds but you don’t realise that they’re mouldy. Or dried out to a point all the THC is gone. When you live in Australia with an Australian summer you better be putting that in a slight cool area even a refrigerated area or a freezer. For long-term storage, it’s like your bread. Would you leave your bread out in an Australian summer of 45°C? over months of 45°C? Probably not right. If you wanted to keep that bread, you’d probably freeze it right? All I know is they are pushing some dodgy weed and if you’re sick like me just wait a week or two mate don’t do it because if you’re on a disability pension and you pay money for this stuff you’re not even gonna have money to go and see an in person doc. I’m outright disgusted. I’m a registered nurse needing to go to work. And they have done the wrong thing. This is so obvious from my experience dealing with cannabis and medical cannabis. These people are something to watch out for if you’re unwell. Be very very careful. They are pushing certain strains obviously because they know somethings wrong with it and by the time you wait for a week to refund it they know most people will smoke it and their returns policy is wrong online by the way. Even if you open it, you should be able to get a refund. Report them to the TGA.

1
Date of experience: Feb 15, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More