I have been using alternative pods for years and my last order said delivered but had not arrived. When I contacted customer support they said to check the site I purchased from bc they don't have the order number I provided in their system. So I sent a screen shot of the receipt with the order number and obviously from their site. TOTALLY GHOSTED ME. No response after I sent multiple emails. They made it clear they didn't care to resolve the issue. I found someone else.
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