On December 16, 2024, I bought a refurbished cordless vacuum cleaner. I specifically checked that it has a 24-month warranty, and it does. About 3 months ago it broke down, but it does not appear on the service list, and despite writing multiple times, they do not respond, there is no answer. I have purchased from them for more than 30,000 lei so far. I wrote a review, but it was not published. I cannot believe that they are so unprofessional with a vacuum cleaner costing 185 lei.
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