I recently stayed at the Splash Landings Hotel for 2 days with my disabled son, and it was, without doubt, one of the worst theme park experiences we have ever had.
From the start, the staff at reception were not helpful. We requested a fridge in advance, and it was not in the room upon arrival—we had to waste time chasing this up.
When we went to the park, the experience was shocking. Because it was raining, the majority of rides were closed. Over 2 days, we only managed to get on 3 rides. Two full days, only 3 rides! The park is not fun when this happens, and it is a massive waste of money. Compared to other theme parks, this was extremely disappointing.
We will not be going again. The only plus side was the waterpark, which was fun, but it does not make up for the 2 days of frustration, unhelpful service, and poor ride availability.
Positive: Waterpark.
Negatives: Poor staff, broken promises (fridge), excessive ride closures, low value.
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