I ordered a jewelry box and necklace as a Christmas gift on November 17, but it has yet to arrive. The support team provided misleading updates: - Dec 3: "Unexpected delay, we'll update you Dec 10" - Dec 10: "Your order is processed for shipment today. It will be delivered by Dec 18" - Jan 8: "Your package was not picked up as scheduled" (indicating it was never shipped) - Jan 13: "Your order is cancelled. Refund in 3-12 business days". As of January 23, I still have not received my refund and have had to dispute the charge with my bank. I regret not checking reviews beforehand (it was an impulse purchase), but even the latest positive reviews seem suspiciously paid and possibly generated by AI. 😒 I recommend avoiding this service.
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