amara.com

1.4
1.4 Based on 61 reviews

...

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olamt67
Absolutely Diabolical

Absolutely diabolical. Don’t go near!!!!I ordered 3 pairs of sandals and saw a 10% off offer pressed a button for what I thought would apply the 10% offer and it ordered me another pair of sandals that I didn’t want. I tried to cancel the order immediately afterwards and I was emailed to inform me I couldn’t. The sandals were shipped from China days later (so there was actually plenty of time for the order to have been cancelled) and they arrived about 12 days after that. They didn’t look as shown on the website and were very cheap looking. I returned them the same day which cost me £28.80 and I am still waiting for a refund 12 days later. I’m £150 down now with nothing to show for it except stress, frustration and annoyance. The sandals are stuck in customs in China apparently. I have emailed Amara 3 times requesting to be refunded, as the fact that they are stuck in customs in China is not my fault (because as they are the recipient they need to contact customer to release the package) and have heard nothing. Absolutely appalling. Be warned!!!!!!!!!!!!!!!!!!!!

1
Date of experience: Jun 25, 2025

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