Review Time
Wish I'd seen the reviews before I purchased two swimsuits from this company.
Like others, my order took ages to arrive , when it finally was delivered I was dismayed to find that the items were of very poor quality and not as advertised (there was no tummy control as promised - fabric was extremely loose)
I contacted Amara straight away to organise return of the goods and arrange for my money to be returned to me. I had a reply offering that I keep the goods and receive a refund of 15% of my payment - I replied that the offer was no use to me as the items were not suitable for me to wear.
I then received instructions on how to return the goods - which I carried out exactly as requested. I was promised full refund and return of the postage (overseas!)
After many weeks the parcel has been returned to me!! During the waiting time I contacted Amara to request my refund, but surprise surprise - they have not replied!!
Someone should really stop this company from being allowed to advertise!
Its months now since my initial order and I am giving up all hope of getting my money back, so thought I'd due a very rare thing for myself and write a review in the hope that I save anymore people losing money to this thieving company!
What a frustrating and disappointing process to return an order that was damaged and poor quality. Despite providing proof of return, which was processed through their portal. After several weeks all I have is frequent emails saying this is under investigation. It goes without saying that my days of shopping with Amara are over.
Wish I'd seen the reviews before I purchased two swimsuits from this company.Like others, my order took ages to arrive , when it finally was delivered I was dismayed to find that the items were of very poor quality and not as advertised (there was no tummy control as promised - fabric was extremely loose) I contacted Amara straight away to organise return of the goods and arrange for my money to be returned to me. I had a reply offering that I keep the goods and receive a refund of 15% of my payment - I replied that the offer was no use to me as the items were not suitable for me to wear.I then received instructions on how to return the goods - which I carried out exactly as requested. I was promised full refund and return of the postage (overseas!) After many weeks the parcel has been returned to me!! During the waiting time I contacted Amara to request my refund, but surprise surprise - they have not replied!! Someone should really stop this company from being allowed to advertise!Its months now since my initial order and I am giving up all hope of getting my money back, so thought I'd due a very rare thing for myself and write a review in the hope that I save anymore people losing money to this thieving company!
Would give 0 stars if I could. Recieved my order 6 weeks after purchasing - despite 4 emails saying my items had shipped. The quality and fit were horrendous. Emailed asking to start a return process. She takes forever to respond and states its because of such a high volume of orders 🙄 and only responds back asking if I want to purchase more scrubs for a discounted price. Literally, every email she sends ignores my request for a return and offers me something else. Waste of time and money. Can't stand this company. AVOID AT ALL COSTS.
Ordered shoes. Ill fitting/ bad quality . Followed returns policy. Posted back to China in June, paid another £8 to return. After a time I queried that I hadn’t had a refund. I was asked for proof and receipts which I did have but they said shoes were not returned to their warehouse so would not refund. The shoes turned up back at my house in December ie. 6 months later with a Chinese sticker indicating it had not been claimed! I am going to report this company but because it’s based in China I’m not sure it can be resolved that easily
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