Ordered a product and the courier didn't ring the bell but managed to get into the communal lobby within an office building and left the parcel in full view of all passers by, including customers of businesses. Low and behold it disappeared. Amaras customer service team 'reviewed the case' and concluded that the item was left in accordance with their terms and my 'claim' was rejected. so basically no refund, replacement or even an apology - no where else to complain or go with it so BEWARE!! luckily it was under £50 but I wont be ordering from them again and advise all customers to look at other responsible businesses.
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