in general items they are selling are decent on a borderline of great. Should you, God forbid, need customer service to do something, you are soooo on your own. They delivered a wrong item (kilim wrong size) to me and were driving me mad for 3 months trying to convince me that the item they sent is correct because label that they put on the item over the manufacturers label read correct size...no person i communicated in customer service department has any common sense and all they are saying is 'computer says no' REAL HORROR of customer service, will report them to trading standards
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