I used their sizing guide which clearly said I needed size 14. I doubted this, and because the description said relaxed fit, I opted for size 12, as well as the 14 because I knew the item would sell out quickly. They were both WAY too big. It really sucks to find that their return policy is for store credit only, especially when their sizing guide is so inconsistent. I'm not sure how anyone is meant to make an educated decision, when their guiding structure is so far out. I addressed both these issues with them, and was basically told bad luck, as the item description says it is a relaxed fit, and their website states they only give store credit for a return. I replied again, pointing out that it is their error, only to be told the same thing as their first reply. I would avoid this company, as their customer service is terrible.
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