Extremely disappointing customer service. I visited the West Gosford store today prepared to make several large purchases, including furniture for myself and my children. Unfortunately, staff members Jacki and Jayden repeatedly walked past me to chat amongst themselves and made no attempt to assist.
I left and spent my money at other nearby stores, where the service was excellent. Staff there even commented that similar feedback about this store and Jacki specifically, is common.
I had a negative experience years ago with the same staff member and was ignored then as well. It’s disappointing to see no improvement.
I won’t be returning.
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