My refund experience has been terrible—avoid this platform if you’re not a resident. Shopping here has been the worst online experience I’ve ever had. If you pay with an international card, don’t expect your refund back. When I requested mine, they refused to return it to my original payment method. Instead, they forced me to accept store credit or open a local bank account, which is nearly impossible for non-residents. This feels completely unreasonable and like a refund trap. I was left with my money stuck in their wallet, unable to use it elsewhere. It’s unfair, unprofessional, and totally unlike the global experience I expected. If you’re outside the area or just visiting, stay away from this platform. Their refund process is broken, and customer service provides no real assistance.
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