I have never encountered such unprofessional service before. My experience with ordering a product has been a nightmare—full of false promises, cancellations, and zero accountability. My first order was canceled without any specific reason or apology. When I reordered, the tracking showed delivered, but I never received it! I spent hours explaining the situation, even mentioning how I had promised it to someone. They assured me a refund would come within hours and promised next-day delivery if I reordered. Guess what? The refund never arrived until I followed up multiple times. When I placed the third order, the price had suddenly increased, and they claimed they couldn’t deliver it on the same day, despite written confirmation. It’s clear they prioritize new customers over loyal ones. No agent took genuine responsibility, and they all repeated scripted lines without empathy or solutions. This is not the standard I expect. I demand this case be reviewed urgently, as I lost time, money, and trust due to this incompetent service. Extremely disappointed and frustrated.
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