Sadly, Amazon Canada has fallen to a 1-star rating from a previous 4-star overall. Their return policies have become a complete disappointment. If you're returning an item valued at less than around $70, the return is acknowledged, and the refund process starts within hours of dropping it off at the courier, with the refund appearing in your account in a few days. The BIG issue arises when the value is over that amount, as it can take at least 14 days to a month. They provide a misleading reason for the delay, claiming it hasn't reached the return facility. It's frustrating because I returned two items to the same courier at the same time—one valued at about $40 was processed immediately, while the one valued at about $110 took three weeks. This service definitely needs some serious competition.
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Amazon.ca: Online shopping for Canadians - books, electronics, music, DVDs, software, video games & more. Free shipping available on orders over $39.
