I ordered two items, each one a day apart. One item arrived a day later than what I was promised by Amazon as a Prime Member, the other hasn't arrived at all yet and is still showing a "Delayed, Has Not Shipped" status, even though it's been three days since I ordered it and two days since it was supposed to be delivered.
I called customer service to complain about this issue but they were of no help. I was able to refund the item that arrived late, but I only received a partial amount. I tried to cancel the item that says delayed, but wasn't able to. Amazon said I won't be charged until the item ships, but it did charge me the full price using the promotional credits I paid for the item with. They kept the credits but haven't delivered my items.
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