I ordered washing machine 2 weeks ago with insulation included. When the courier bring the machine at home just left in the middle of the room. They were very rude and told me I have to pay them extra for the installation(which suppouse to be included) I text 3 times to customer support and every time they told me I have to wait 24-48 hours for their department to contact me and I am still waiting. I paid extra 100€ for the urgent installation because my family was on holiday to visit me.
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