I ordered a book with the promise of next day delivery, but it was delayed by a week. The new delivery date was inconvenient for me. The support team was unhelpful and refused to cancel the order. I would have been fine with a later delivery, but there was no flexibility. I was told it was my responsibility to refuse the delivery or track it online and reject it. Overall, a frustrating experience that reflects poorly on the service.
Claim your business profile now and gain access to all features and respond to customer reviews.